Customer Reviews - Official North Pole Mail - Personalized Letters From Santa Claus

Customer Reviews

Grandma’s New Favorite

I usually make my granddaughters’ letters from Santa myself, but this year, I decided to try your company—and wow, what a difference! It was so easy, reasonably priced, and the girls were thrilled! They said Santa really upped his game this year. Thank you for making it so special! I didn’t check the box to be reminded next year—could I be added to that list? I’d truly appreciate it. Thank you again for this festive delight! - Karen Worsley

Best Christmas Ever

Thank you for helping me create such a fun experience! I have four kids through my grandkids, and while they both know about Santa, I’m certain the magic of Christmas will live in their hearts forever thanks to your website. The Santa kits with all of Santa’s personal items were a hit—they made the “make-believe” part so enchanting! This was truly one of the best Christmases ever. Thank you for spreading holiday cheer! - Nancy V. Phoenix, AZ

Precious Holiday Magic

We couldn’t wait to thank you for the enchanting presentation of the Santa letters for my grandchildren—they’re simply beautiful! Your quality and attention to detail are unmatched, but what truly stands out is the personal care you put into my order. It’s rare and truly amazing! The new little sister on the way will surely cherish these letters just as much as her brother does. Wishing you a splendid holiday season filled with cheer! - Liz Winter

Heirloom Key Happiness

I’m thrilled to share that I received the three Santa Keys in the mail today, and they exceeded all my expectations! I’ve searched far and wide for heirloom-quality items that can be cherished for years, and your website delivered. The keys are stunning. One is for me, and the others are for my two girls to carry on this tradition with their families. This year, I’ll start the tradition with my grandson, and I know he’ll be thrilled! - Denise P.

Speedy Santa Surprise

I couldn’t believe how quickly her letter arrived—it showed up so fast! Thank you for your amazing customer service. I haven’t let her open it yet, as I’m waiting until the day after Christmas to savor the moment (trying to slow down the holiday rush a bit—it all comes in such a big blur these days!). Thank you again—the outside of the letter is adorable with the wax seal, adding such a magical touch! - Wallis

North Pole Postcard Bliss

The Santa postcard came with a North Pole postmark, and my son was absolutely thrilled! He spent hours writing a reply to Santa, convinced it would be delivered by the elves. Your attention to detail made his Christmas so special—thank you for the magic! - Laura H.

Magical Delivery Delight

Santa’s letters arrived in perfect condition and so quickly—just in time for the holidays! Once again, you’ve knocked it out of the park! The kiddos absolutely adored their letters and are bubbling with excitement. Thank you for helping us create this magical moment—pure holiday joy! - The Astleford Family

Over the Moon

My 5-year-old grandson was over the moon when he received a special letter from Santa! He couldn’t believe Santa recognized him as a good boy and even sent a good boy certificate. We had been worried Santa might not think he’d been good enough, but this brought such relief and happiness. Thank you for making his day—and ours—so memorable! P.S. The quality is absolutely wonderful! - P.S.

Enchanting Santa Magic

I just wanted to thank you for the incredible job you did on the Santa letter and package we received. The stationery, packaging, and wax seal were all of such high quality and so beautifully presented—I couldn’t wait to share them with my little ones! The entire package felt like a gift in itself, bringing the magic of Christmas to life. I’ll be back next year and will spread the word to all my friends about this wonderful service! - Donna C. Smith-Roth

Tradition of Joy

You continue to do an exceptional job, and I had to let you know! Your Santa letter package and other creative Santa items have brought so much joy to my grandchildren—and to me, seeing the delight and excitement on their faces. Unlike other online sites, your website seamlessly guides the customer from one item to the next, making the experience both efficient and delightful. It’s designed with such customer friendliness. — Merry Christmas! - Christine

Perfect Timing Magic

We were so pleased with your service! Our 3-year-old granddaughter was overjoyed to receive a letter from Santa Claus. I loved that we could choose the exact date for the letter to be mailed—it made the timing perfect. We also appreciated the option to include a little extra with the letter, which added to the magic. Thank you for sprinkling joy this holiday season! - Gayle P.

Key to Excitement

My little guy finally received his letter and Santa’s magic key, and I’ve never seen him so excited! He insisted on hanging the key immediately so he wouldn’t forget—it’s now his prized possession. I’m so glad I chose this service—it was well worth it! Thank you, Official North Pole Mail, for making our Christmas sparkle! - Robbie V.

Jingle Bell Surprise

I ordered a Santa letter and a jingle bell ornament for my niece, and the sparkle in her eyes when she opened it was priceless! The letter was so heartfelt, and the bell added such a festive touch—she’s convinced it’s straight from Santa’s sleigh. You’ve made her Christmas truly magical! - Aunt Clara

Sticker Scene Smiles

I just wanted to say a heartfelt thank you! Amy and Jeffery were absolutely delighted with their letters from Santa Claus. The wonderful sticker scenes you included were such a lovely bonus—they’ve been playing with them non-stop. Thank you for spreading so much Christmas cheer—Merry Christmas! - Jeff & Barbara Stewart

Years of Smiles

I wanted to let you know what a wonderful service you provide! I’ve used your service for many years and hope to continue for many more. I started these letters for my older grandsons, who are now 22 and 20, and I still have a granddaughter, 12, and two younger grandsons, 7 and 4. I’ve made a few mistakes over the years, but one of your elves has always reached out to help me fix the issue. - Sue

Santa’s Special Touch

Thank you for bringing an incredible level of excitement and joy to our 5-year-old grandson—he was completely enchanted! One day, he exclaimed, “This is really the only place I want to go!” When we gave him his Santa letter from Official North Pole Mail, he was speechless with joy and pure excitement. The letter was so personalized, touching, and magical, and the entire package felt like a gift in itself. - Donna C. Smith-Roth

Reviews

Magical Delivery Delight

Over the Moon

My 5-year-old grandson was over the moon when he received a special letter from Santa! He couldn’t believe Santa recognized him as a good boy and even sent a good boy certificate. We had been worried. Thank you for making his day—and ours—so memorable! P.S. The quality is absolutely wonderful! - P.S.

Enchanting Santa Magic

I just wanted to thank you for the incredible job you did on the Santa letter and package we received. The stationery, packaging, and wax seal were all of such high quality and so beautifully presented—I couldn’t wait to share them with my little ones! The entire package felt like a gift in itself, bringing the magic of Christmas to life. My children and I will cherish this holiday spirit for years to come, and I’m so grateful for what you do. - Donna C. Smith-Roth

Tradition of Joy

Grandma’s New Favorite

I usually make my granddaughters’ letters from Santa myself, but this year, I decided to try your company—and wow, what a difference! It was so easy, reasonably priced, and the girls were thrilled! They said Santa really upped his game this year. Thank you for making it so special! Thank you again for this festive delight! - Karen Worsley

Perfect Timing Magic

Best Christmas Ever

Thank you for helping me create such a fun experience! I have four grandkids, and while they know about Santa, I’m certain the magic of Christmas will live in their hearts forever thanks to your website. The Santa kits with all of Santa’s personal items were a hit—they made the “make-believe” part so enchanting! This was truly the best Christmases ever. - Nancy V. Phoenix, AZ

Key to Excitement

Precious Holiday Magic

Jingle Bell Surprise

Heirloom Key Happiness

Sticker Scene Smiles

Speedy Santa Surprise

Years of Smiles

I wanted to let you know what a wonderful service you provide! I’ve used your service for many years and hope to continue for many more. I started these letters for my older grandsons, who are now 22 and 20, and I still have a granddaughter, 12, and two younger grandsons, 7 and 4. My grandchildren get so excited when they receive their letters from Santa! I’ve made a few mistakes over the years, but one of your elves has always reached out to help me fix the issue. - Sue

North Pole Postcard Bliss

The Santa postcard came with a North Pole postmark, and my son was absolutely thrilled! He spent hours writing a reply to Santa, convinced it would be delivered by the elves—thank you for the magic! - Laura H.

Santa’s Special Touch

Thank you for bringing an incredible level of excitement and joy to our 5-year-old grandson—he was completely enchanted! One day, he exclaimed, “This is really the only place I want to go!” He couldn’t believe Santa wrote to him and knew so much about him! The letter was so personalized, touching, and magical, and the entire package felt like a gift in itself. My children and I will carry this holiday spirit in our hearts forever, and I’m so grateful for what you do. - Donna C. Smith-Roth